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What Makes Great Service?

This week on The Feed Podcast, we’re talking about service. How to hire, train staff and then deliver it with the utmost grace and professionalism. We’ll talk with the founder of one of the most successful restaurant groups in the country, then spend time behind the bar with a Bar Manager on a busy night, … Continued

Bangkok’s Kuay Teow Kua Gai

While on vacation in Bangkok, I filed a report for PRI’s The World, focusing on a particular noodle dish that’s NOT pad thai. Kuay Teow Kua Gai is a wide, rice noodle dish, typically made in a back alley, by cooks who’ve been doing it for years in woks set over blazing charcoals. Thanks to … Continued